Shipping policy

Shipping Policy

We currently ship to the United States. All orders are processed within 1–2 business days after payment confirmation.

Shipping Options

  • Standard Shipping — $5.99, delivered in 10–20 business days. Free on orders over $150.
  • Express Shipping — $20.00, delivered in 5–7 business days.

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Customs & Import Duties

Orders may be subject to import duties and taxes, which are calculated and collected at checkout to prevent surprise fees on delivery.

Questions

For any shipping questions, contact us at support@primeerra.com.